Refunds and returns.
Pastries are fresh food.
Fresh food
Our pastries are fresh food, made by hand, daily. Because of that, we do not take a pastry back once it has been delivered.
If something is wrong
If a piece is missing, damaged or not what you ordered, please write to us as soon as you can. Tell us your name, the day of the order and what is wrong, and add a photograph if you can. We will look at every case.
How to write
Use the contact page.
Written 7 October 2026.